Frequently asked questions.

Alpa is a financial platform for restaurants, built by Alpacap Ltd. It connects to your till and bank, then does the work: a live weekly P&L, your cash position, every delivery fee and supplier invoice accounted for, a monthly Alpa Score, and a plain-English Monday briefing.

Restaurant operators: independents, multi-site groups and franchises in the UK and France. It's built for the person running the restaurant, not the accountant - no finance background required.

Under 10 minutes. Connect your till and your bank, and Alpa starts building your P&L from real data. No spreadsheets to fill in.

Yes. Free for the first 30 days, no credit card required. Cancel any time.

No. Alpa is built for the operator. If you have an accountant, you can invite them as a collaborator at no extra cost.

From your real data: sales from your till, transactions from your bank via read-only open banking, and your supplier invoices. Every line ties back to something you can verify, updated every week.

A single financial score for your restaurant, updated monthly and built from your POS sales and bank data. It covers five pillars - revenue, margin, cash, profit and discipline - and shows you which lever to pull to move it.

Yes. The Alpa assistant answers questions in plain English - "How long will my cash last?", "What am I spending with each supplier?" - always from your real numbers, and it shows you where each answer comes from.

Xero is for your accountant: it tells them what happened last month, in the format HMRC expects. Alpa is for you, the operator: your weekly P&L and your score every Monday morning, in the format you can act on. They're complementary; most of our customers run Alpa alongside their accounting software.

Alpa connects to Square, Lightspeed, Toast, SumUp and Zettle, pulling sales directly from your till. The full list is on the platform page.

Get in touch. We prioritise new POS integrations based on operator demand, and we'll tell you when yours is supported.

Deliveroo, Uber Eats and Just Eat. Alpa accounts for every delivery fee and commission, so you can see what each channel really costs you.

All major UK and EU banks via Plaid (FCA-regulated open banking), including Barclays, HSBC, Lloyds, Monzo, NatWest, Revolut, Santander, Starling, Tide and Wise. The full list is on the platform page. If yours isn't supported, sign up anyway. We'll tell you within minutes whether the integration works. If it doesn't, your account isn't billed, and we'll tell you when we add it.

£29 per location per month, everything included: the platform, your monthly Alpa Score, your weekly P&L and your Monday briefing. The first 30 days are free, no credit card required.

Pro-rated. No setup fee per location, no per-user charge.

Yes. No notice period, no contract. If you cancel mid-month, your subscription stays active until the end of the current billing period; we don't refund pro-rata. Full data export included.

No. Add helpers, accountants, restaurant managers. Any number, no extra cost.

Prices shown exclude VAT. UK customers pay 20% VAT on top.

It's the only source of truth for cash flow and many cost lines (staff cost, rent, fixed costs). Without it, the P&L is built from guesswork. With it, every line ties back to something you can verify.

No. Open banking gives Alpa "AISP" (Account Information Service Provider) access only, read-only by regulation.

Alpacap Ltd (trading name Alpa) is an agent of Plaid Financial Ltd., an authorised payment institution regulated by the Financial Conduct Authority under the Payment Services Regulations 2017 (Firm Reference Number: 804718). Bank access is read-only, regulated open banking.

Your data is hosted in the EU, in Dublin and Frankfurt. No customer data leaves the EU.

Full data export, immediate revocation, no retention beyond legal minimum. We delete bank-derived data within 30 days of cancellation; statutory accounting records held for the period required by UK / EU tax law and then removed.

Yes. You get one Alpa Score for the group and one per location, so the site dragging the average is the first thing you see every Monday morning. Multi-site insights are included in the per-location price.

Yes. Add managers, helpers and accountants as collaborators - any number, at no extra cost.